Alain Guillot

Life, Leadership, and Money Matters

The Hidden Costs That Catch New Logistics Businesses Off Guard

The Hidden Costs That Catch New Logistics Businesses Off Guard

While a logistics business is hard to manage, owners will find themselves rewarded for their efforts if they have the right mindset and skills in their toolkit to solve problems. Logistic businesses will experience volatile fuel prices and razor-thin margins. Successful founders thrive because they enjoy the challenge of solving problems in real-time and know how to create an enterprise that outperforms these challenges. True profitability comes from looking past the obvious line items like fleet acquisition and marketing to proactively fund the quiet cash-drainers that catch less-prepared operators by surprise.

Compliance Costs Arrive Early

Compliance is commonly one of the first areas that a logistics startup will spend money on. This area includes costs associated with licenses, registrations, and renewal fees, permits, audits, and professional services. In general, freight brokers are particularly affected by this. A BMC-84 surety bond, for example, is a mandatory financial responsibility requirement that helps protect carriers and shippers if a broker fails to pay or meet its obligations.

This process is straightforward: identify all expenses related to compliance before launching your business and include a contingency fund for future renewals and other documentation support.

Insurance Goes Deeper Than You Think

While general liability is by far the biggest expense of insurance that business owners are aware of, there could be many other types of insurance, such as cargo insurance, contingent cargo coverage, errors and omissions, and cyber liability. All have different premiums, deductibles, and renewal cycles.

All new businesses receive quotes with much higher premiums than established businesses simply because new businesses do not yet have an operational history and are viewed as higher risks until they can demonstrate success. Plan aggressively for insurance costs in year one and anticipate that these will decrease over time as you establish a successful track record.

Technology Has Ongoing Costs

A TMS subscription isn’t a one-time purchase. Add load board access, ELD compliance tools, and carrier onboarding platforms, to name a few, in addition to any APIs that you may want or need to integrate into your technology stack. Your monthly technology stack will be adding up very quickly.

When you are quoting loads with tight margins, your static, recurring technology expenses will gradually chip away at your profit on every shipment.

You should audit your technology expenses before pricing your services. Small subscriptions compound quickly.

The Time Tax on Admin

You will rarely see this expense reflected in your company’s financials. Invoicing, collection of accounts receivable, vetting carriers, processing insurance claims, and compliance with regulations. Each of these activities takes time. And time is money. This could be you taking the time away from growing your business or paying another person to do them for you. Regardless of who does it, it is an actual cost. Build that labor into your original model from day one.

Build Your Numbers Around Reality

Logistic businesses that make it safely to the other side of those first two grueling years are the ones that budgeted for the full cost picture and left meaningful room in their margins for surprises. They knew they would come.

There is a lot of money to be made in logistics; you just need careful planning and budgeting to reap the rewards.


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